🔄 How SecurePay Bridge Synchronizes Orders
SecurePay Bridge ensures that your customer's order status is accurately updated between both stores – the High Risk store (Site A) and the Low Risk store (Site B).
📦 Why This Matters
When a customer places an order on Site A and gets redirected to Site B for payment, SecurePay Bridge makes sure that once the payment is completed, the order status is automatically reflected back in Site A. This keeps both systems in sync and ensures smooth communication between the two stores.
🔁 What Happens Behind the Scenes
Once the customer completes their payment on Site B:
- SecurePay Bridge detects the change in order status (e.g., Completed, Refunded, Cancelled, etc.).
- It sends a secure update back to Site A in the background.
- Site A updates the original order to match the new status from Site B.
This process happens automatically and almost instantly – no manual steps are needed.
✅ What You’ll See as a Store Manager
- On Site A, you will notice that the order status updates in real-time based on what happens on Site B.
- The order notes on Site A will include helpful messages like: “Order marked as Completed from Site B.”
- There’s no need for manual syncing or admin approval.
🔒 Security & Control
All order updates are sent securely between your stores. While you don’t need to configure anything manually, rest assured that SecurePay Bridge is built with smart safeguards to ensure only your trusted sites are communicating.
If you're seeing orders that don't update correctly, please ensure:
- Your license on Site B is activated and valid.
- Your Site B is accessible from Site A and vice versa (no firewall or blocking).
- You're using the latest version of the SecurePay Bridge plugin on both stores.
For advanced details or developer documentation, contact our support team.